As a part of the Mizzou family, we want all of our Tigers to be completely satisfied with their purchase. If for some reason you are dissatisfied, please let us know. If you would like to return or exchange an item please follow the guidelines below:
Clothing, Gifts, and School Supplies
Please return the item(s) and receipt to us
within 30 days of purchase in its original
condition for a refund in the original form of
payment or an exchange. To get started,
please fill out our Return Form.
As the official store of the University of Missouri, we guarantee you will get the right books for your classes. If you purchase the wrong book, we will gladly give you a refund up to 14 days from the start of the semester, with your original receipt. Textbook purchases may be refunded with an original receipt within two weeks of the start of classes for the Fall and Spring semesters and within one week for Summer sessions.
- Books must be returned in the condition they were purchased to receive full credit.
- The last day for refunds for each semester will be printed on your receipt.
- Textbooks purchased during the last week of classes or during exams may be sold back under the Sellback policy.
- Course packs, study guides and exam reviews are generally non-refundable.
For self-paced courses we will gladly give you a refund up to 14 days from your purchase or drop date. Your purchase date will be shown on your receipt.
Note: Books must be returned in the condition they were purchased to receive full credit.
If you would like to sellback your textbooks, please fill out the Sellback Form. You will receive an email with directions. You may also stop by the Textbook Desk located in the lower level of The Mizzou Store at any time to sell back your books.
Most tech accessories can be returned within 30 days of purchase in their original packaging for a refund in the original form of payment or an exchange.
Apple and Beats branded products can only be returned if original packaging is unopened or if products are defective.
All other computers, laptops and tablets may be returned within 7 days of purchase in original condition and all packaging. After 7 days, please refer to the manufacturer’s warranty.
Video and laptop power adapters may be returned or exchanged if original packaging is unopened.
Gift cards, open ink, open software, and open games are non-returnable.